A couple of days back one of our customer faced this issue with the Excel program. The Excel sheet on which she was working suddenly stopped responding and just hung up. She had to shut down the system and call me to find a solution that could help her recover……..
I made sure that i put smile back upon her face.
Instructions to resolve Excel problems
- Launch Microsoft Excel application by clicking the desktop shortcut label or by double clicking the shortcut label on the quick access bar. Instead, you may launch the same from the Start menu. Click on the Start orb placed on the bottom left corner of the home screen. From the Start menu select the label that treads All Programs.
- From the All Programs list, select the label that reads Microsoft Excel.
- Instead, if you are using Windows 7 or Windows Vista based OS, place the mouse pointer in text space in the Start menu. Enter Microsoft Excel into the text space and hit Enter. This will launch the application.
- Select the label that reads File placed on the upper-left hand corner of the screen. From the File dropdown, select the label that reads Recent.
- Now click on the label that reads Recover Unsaved Workbooks. This will list down the workbooks you had worked and that was not saved.
- Select the file you were working on from the list. Excel will auto save the file listing the details of the date and time when the file was closed. This will help you find the file that was saved or closed.
- Hit the Open label.
- Select the Save As option to save the file. Save the file after naming it.
Files Previously Saved
- Open the document that you were working on.
- Select the label that reads File placed on the upper-left hand corner of the screen. From the File dropdown, select the label that reads Info.
- From the Info page, under the Versions heading select the version labeled when I closed without saving.
- Hit the Restore option to restore the Excel worksheet that was not saved.
Follow the instructions above to troubleshoot Excel problems.
Well, if you are confused or dazed you may try a guide that helps in recovering your deleted, formatted and lost excel files:http://www.recoverydeletedfiles.com/excel-file-recovery-tool.html
Free to try
Also it’s quite natural if a person who isn’t familiar with these technical terms finds these instructions difficult to follow. Then dial up our tech support number for assistance.
CompleTechSupport 